Join GoodLife Fitness as a Nighttime Customer Support Specialist, delivering exceptional service to Members and contributing to a motivating atmosphere. Make each interaction count.
This role centers on welcoming Members and assisting them with fitness inquiries in a energetic Club environment. You will manage calls, check in Members, and ensure a clean space while addressing Member concerns with professionalism. Being knowledgeable about Memberships will enhance service delivery and strengthen relationships with potential customers.
Key Responsibilities:
• Greet and check in Members for workouts
• Answer phones and schedule appointments promptly
• Help Members with questions about fitness machines




• Maintain cleanliness standards through various tasks
• Conduct Fit-Fix Starter sessions for new Members
Requirements:
• CPR-A & AED Certification mandatory
• Must gain Smart Tan certification within 3 months
• Strong customer focus and communication skills
• Previous experience in customer service advantageous
• Familiarity with fitness industry preferred
Utilize your interpersonal skills and knowledge to support the GoodLife community as a valued nighttime representative.
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📌 Nighttime Customer Support Specialist (Sherwood Park)
🏢 goodlifefitness
📍 Sherwood Park