Job DescriptionAs a Night Auditor, you will be responsible for providing a detailed review of accounting entries and at night providing a welcoming and friendly guest experience to everyone staying with us.You will be working on your own most of the time from approximately 11pm to 7 am. Reporting to the Front Desk Manager, you are responsible for performing the following tasks to the highest standards.Responsibilities are as follows:Provide friendly, customer-oriented service.Register arriving guestsProvide information on hotel facilities and local points of interestProvide guest services (concierge), baggage handling as required.Process check-outs.Process telephone calls and reservations from all sources.Resolve minor guest complaints and/or refer to Hotel Manager or Front Desk Supervisor as requiredComplete cash summary and submission each shift.Accurately posting room fees and related taxes.Verifying all account entries and balances.Address any discrepancies.Conduct hotel walk around from time to time to make sure doors are closed and all is in good order.Provide cleaning to public areas as required and time allows.What attitudes, behaviours and skills are we looking for?Experience serving guests in the hospitality industry is an assetStrong English communication skills (written and verbal) with emphasis on problem-solving.Must be a team player.Good attention to detail and valuable judgement.Prior cash and credit card transactions and clerical experience is an asset.Basic computer skills are necessary for using the Reservation System.Must be self-motivated within the office environment and able to work with minimal supervision.Must have a valid work permit for Canada to be considered.A Criminal Record Check is required.Perks and BenefitsShared staff accommodation. Private room.Laundry facilities in all housing unitsTeam lunches and activitiesHealth benefitsFriends and family discount at The Robson (Jasper) and Mountaineer Lodge (Lake Louise) and Best Western Plus Valemount Inn and Suites based on availabilityBenefits after six months #BWV #J-18808-Ljbffr

📌 Night Audit (Canada)
🏢 Vantage Hotels
📍 Canada