Become a vital part of Insight Global as a Collections and Customer Service Representative. This role emphasizes exceptional communication and financial support within a contact center.

Candidates must have reliable call center experience and a talent for making customers feel valued. You will handle inquiries, educate customers on options, and document all interactions consistently. Meeting compliance and quality standards while fostering a positive customer experience are central to this role.

Key Responsibilities: • Handle customer calls with professionalism and empathy • Provide efficient resolution for inquiries • Educate about available financial services • Maintain accurate customer documentation • Meet productivity and compliance metrics

Requirements: • Robust communication skills, both verbal and written • Experience in a call center preferred • Capability to manage high call volumes • Empathetic and calm under pressure • Attention to detail and multitasking skills

Bring your customer care expertise to Insight Global’s contact center and make a difference. #J-18808-Ljbffr

📌 Collections and Customer Service Agent (Winnipeg)
🏢 Insight Global
📍 Winnipeg