Drive mortgage retention initiatives as the Senior Manager at EQ, focusing on HELOC Strategy. Collaborate across teams to enhance customer satisfaction in a hybrid workspace. This role reports to the Senior Director and involves developing strategies that align customer experience with the growth of our HELOC product.

You will play a vital role in launching initiatives, ensuring compliance, and executing strategies that resonate with both stakeholders and customers alike. Your experience and leadership skills will guide teams towards achieving strategic goals effectively. Key Responsibilities:
Formulate strategies to boost customer experiences
Engage with teams for optimum initiative rollout
Conduct comprehensive market analysis
Direct vendor management initiatives
Ensure compliance with regulations and policies Requirements:
Over 10 years of experience in mortgage or product management
Robust project execution and leadership capabilities
Familiarity with Canadian regulatory landscape
Exceptional communication skills
Ability to thrive in energetic settings Utilize your expertise to foster outstanding customer loyalty and operational success in your role at EQ.

📌 Senior Manager For Heloc Strategy Toronto
🏢 EQ Bank
📍 Toronto