Elevate your career with Rogers Sports & Media as a Senior Manager, Media Support Services. Lead a dynamic team ensuring smooth media operations and optimal customer experience daily. In the Media Technology & Operations department, you will head the shift-based support team responsible for all media platforms.

Your leadership will ensure that the content reaches millions effectively, enhancing customer interaction while also training your team on new and existing systems. You'll foster a culture of continuous improvement by actively collaborating with peers to solve inefficiencies in monitoring processes. Key Responsibilities:
Oversee support for all media applications and platforms
Communicate network issues impacting customer experience




Equip team with top tools for Incident Management
Train and mentor operational teams on system updates
Champion a culture of cross-functional collaboration

Requirements:
Extensive experience in Network Operations Centre
Proficient in Broadcast and IT network skills
Robust communication and interpersonal abilities
Detail-oriented with analytical problem-solving skills
Experience in rapid-paced broadcast environments

Drive media excellence and enhance customer experience with cutting-edge solutions in this key role at Rogers.

📌 Senior Media Support Manager At Rogers Toronto
🏢 Rogers Sports u0026 Media
📍 Toronto