Step up as a Senior Conversational AI Architect at Quantiphi, specializing in Google Dialogflow CX with a hybrid work model in Montreal. Propel customer engagement through cutting-edge AI technology. Quantiphi is searching for a dedicated Conversational AI Architect with 10+ years of hands-on experience in conversational AI solutions.

This pivotal role involves designing and configuring Dialogflow CX environments, ensuring the delivery of top-tier customer service enhancements. You will work closely with architects and contact center experts to drive the successful rollout of these advanced solutions. Key Responsibilities:
Configure and optimize Dialogflow CX conversation flows
Develop and manage testing plans for deployments




Document technical processes and create user guides
Collaborate across teams for timely delivery of solutions
Troubleshoot and enhance integrations for optimal performance

Requirements:
Minimum of 8 years in conversational AI systems
Proficient in Google Dialogflow CX and Firestore configurations
Robust ability to create explicit technical documentation
Outstanding interpersonal and problem-solving skills
Understanding of engagement solutions and analytics

Make an impact in your field by innovating AI-driven customer experiences at Quantiphi.

📌 Senior Conversational Ai Architect At Quantiphi Montreal
🏢 Quantiphi
📍 Montreal