Transform client experiences with Sia as a Senior Consultant focusing on service design and digital transformation initiatives. Collaborate to create impactful solutions for diverse clients. We are looking for a agile Consultant or Senior Consultant in Toronto.

This role centers on applying service design methodologies while engaging in business transformation projects. You'll work closely with clients to analyze needs, facilitate workshops, and develop meaningful insights for strategic recommendations. Key Responsibilities:
Lead user research and journey mapping activities
Employ human-centered design to address business challenges
Analyze insights and create actionable plans for clients
Collaborate in workshops and cross-functional teams
Deliver high-quality presentations to clients Requirements:
3 to 7 years in consulting, service, or creative agency
Proven ability in service design and project delivery
Excellent facilitation and communication skills
Familiarity with AI in consulting practices
Must be based in the Greater Toronto Area, with onsite work Drive change and innovation in service design while making a significant impact at Sia.

📌 Senior Consultant In Service Design Toronto (Canada)
🏢 Sia
📍 Canada