Elevate your career at The Brick as a Retail Customer Service Representative, where solving problems and prioritizing customer needs is at the core of what you do. Join a team that values a customer-first approach. Reporting to the Operations Manager, you will connect with customers to address their inquiries and deliver effective solutions.
This role requires a robust customer service focus alongside exceptional communication and organizational abilities. Thrive in a dynamic workplace and enjoy opportunities for personal and professional growth. Key Responsibilities:
- Professionally respond to customer inquiries
- Follow up to identify and support customer needs
- Enhance customer loyalty through outstanding service
�� Review daily order reports and provide updates
- Carry out additional duties as required Requirements:
- Strong emphasis on customer service and teamwork
- High school diploma or similar qualification
- Excellent communication skills in writing and verbally
- Proven ability to multitask and stay organized
- Proficiency in Microsoft Office and flexibility for scheduling Bring your enthusiasm for customer service and teamwork to The Brick, and embark on an enriching career journey.
📌 Retail Customer Service Representative Role (Fredericton)
🏢 The Brick Group
📍 Fredericton
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