Elevate customer journeys at Ramp as a Senior Customer Activation Specialist. Your background in B2B customer success and project management will drive productive onboarding and high satisfaction rates. In this critical role, you will navigate the onboarding and implementation process for self-service clients, focusing on micro-SMB and SMB accounts.

With three years minimum in customer success or sales, your aim will be to optimize client activation within tight deadlines. Feedback from customers will guide collaboration with the Product team. Key Responsibilities:
Guide new Ramp customers through successful onboarding
Oversee transition for micro-SMB and SMB accounts
Manage multiple tasks in customer outreach and implementation
Partner with Product teams to prioritize client feedback
Seek automation solutions for onboarding efficiency Requirements:
At least 3 years' experience in a B2B workplace
Solid project and time management capabilities
Excellent written and verbal communication skills
Proven success in achieving monthly or weekly KPIs
Experience with a diverse customer portfolio Bring your customer success strategies to Ramp and help shape the future of finance.

📌 Senior Customer Activation Specialist At Ramp Toronto (Canada)
🏢 Triwill Group
📍 Canada