Enhance client success as a Senior Dynamics 365 Customer Engagement Consultant at BDO in the GTA. Deliver expert advisory services that prioritize efficiency and measurable outcomes for clients. This critical position within BDO Canada’s Solutions Operations focuses on providing proactive support post-implementation.

You will work closely with clients to drive adoption, process improvements, and operational efficiency, integrating Microsoft’s Power Platform for holistic solutions. The role demands a trusted advisor who challenges traditional approaches and champions creative, data-driven enhancements. Key Responsibilities:
Lead client-focused outcome strategies and consultations
Conduct regular health checks and reviews for optimization




Provide insights to enhance overall client services
Leverage expertise for advanced platform applications
Create business-use case transformations from solution capabilities Requirements:
Over 7 years of Dynamics 365 CE support experience
Proven 3+ years Power BI experience
Mandatory Microsoft certifications in relevant technologies
Robust skills in remote technical support
Experience with Dataverse and Microsoft settings Utilize your skills in advisory roles and support growth in Dynamics 365 CE at BDO Canada.

📌 Senior Consultant For Dynamics 365 Ce Toronto
🏢 BDO Canada
📍 Toronto