Technical Director, Forward Deployed EngineeringRemote - Canada or United StatesOur client, a rapid-growing B2B SaaS company, is hiring a Technical Director of Forward Deployed Engineering to lead and scale a forward deployed engineering team responsible for delivering technically complex customer deployments and integrations.This role is focused on building the Forward Deployed Engineering function and leading delivery for the most complex customer initiatives. You will manage and grow the team while remaining hands‐on in technical delivery as needed. The work spans architecture, development, deployment, and ongoing customer execution.This role is suited for someone who has built and led a forward deployed engineering, solutions engineering, or similar customer‐facing technical team in a SaaS environment and is comfortable working across customers, product, and engineering.What You'll DoLead the Forward Deployed Engineering function, including team structure, hiring, onboarding, and performance managementLead delivery of complex, high‐impact customer initiativesOwn technical architecture, integration strategy,



and deployment for customer projectsWork directly with customer teams during implementations and integrationsDeliver integrations with enterprise systems such as PLM, ERP, identity and access management, and data platformsCollaborate with Product, Engineering, Customer Success, and Sales teams to prioritize and deliver customer workDevelop repeatable processes and internal tooling to support and scale the Forward Deployed Engineering functionProvide structured feedback to Product and Engineering based on customer deploymentsWhat You'll Bring5–10+ years of experience in technical roles2–3+ years leading forward deployed engineering, solutions engineering, or similar teams in a SaaS contextExperience building a new team or function from the ground upStrong technical fluency, with the ability to lead implementation when requiredExperience working with enterprise systems and complex integrationsExperience embedding with customer teams during deliveryStrong communication skills with internal teams and customersThis is an opportunity to own strategic customer engagements, lead high‐impact enterprise deployments, and contribute directly to the successful adoption and expansion of a category‐defining SaaS platform. #J-18808-Ljbffr

📌 Technical Director, Forward Deployed Engineering (Mississauga)
🏢 The New Network
📍 Mississauga