Shape the future of quantum computing as the Manager of Service Operations at D-Wave. Oversee service delivery for cutting-edge quantum systems while cultivating a customer-centric culture.D-Wave is seeking a versatile Service Manager to enhance the performance of its hardware systems. This pivotal position involves leading a multidisciplinary team and ensuring high system uptime and customer satisfaction. Partnering with various teams will allow you to implement best practices and improve service strategy.Key Responsibilities:Coach and develop a cooperative team of service professionalsEnsure system reliability and customer supportFormulate service policies alongside engineering teamsExecute corrective actions and continuous improvementCoordinate installation and on-call support for systemsRequirements:Bachelor's degree in relevant engineering disciplines10+ years with complex systems in tech environmentsProven team leadership and development skillsAbility to manage multiple priorities effectivelyStrong organizational and decision-making abilitiesManage exceptional service operations at D-Wave and elevate the quantum computing experience.#J-18808-Ljbffr

📌 Manager Of Service Operations At D-Wave (Burnaby)
🏢 D-Wave
📍 Burnaby