Elevate your analytical career with the company as a Senior Business Planning Analyst in Toronto. This hybrid role focuses on forecasting and staff planning, driving impactful decisions. The company seeks a Senior Analyst for its Business Forecast & Planning team within Customer Care Operations.
This critical position centers on connecting operational signals to actionable staffing strategies. You will collaborate with leadership to ensure resources align with current business needs while confidently navigating complex data. Key Responsibilities:
Develop models linking business drivers to staffing decisions
Translate complex data into actionable insights for leadership
Manage planning execution and reporting for accuracy
Utilize AI tools for dashboards and analysis support
Identify process improvements to enhance team operations Requirements:
2+ years in planning or resource management roles
Proficient in SQL and Python for analysis
Familiarity with AI tools for problem-solving
Robust business acumen and curiosity about systems
Bachelor’s degree in a quantitative field; advanced degree is a plus Combine analytical skills with teamwork to drive effective business decisions and strategy.
📌 Senior Business Planning Analyst Hybrid Toronto
🏢 United States Digital Space
📍 Toronto
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