We are seeking a friendly and professional Receptionist to serve as the first point of contact for our Salon/Spa. This role involves providing exceptional guest services, managing front desk operations, and supporting various administrative and customer engagement. The ideal candidate will possess strong communication skills, a welcoming attitude, and experience in customer service or hospitality environments.
This position offers an opportunity to be part of a agile team dedicated to delivering outstanding experiences to clients and visitors.
Duties
Greet guests and visitors warmly, ensuring a positive first impression
Manage front desk operations including answering phones, scheduling appointments, checking in clients, ringing invoices through, selling products and tend to the tanning clients.
Upselling services or retail products to clients
Maintain cleanliness and sanitation of the reception area and tanning rooms to ensure a professional environment
Support guest services by providing information about services such as body waxing, hair styling, nail care, facials, tanning ect.
Coordinate with staff to ensure smooth daily operations and timely service delivery
Handle administrative tasks such as data entry, appointment scheduling,
managing client records and posting to social media
Promote additional services through effective communication and product recommendations
Experience
Prior experience in customer service, retail sales, or hospitality is preferred
Knowledge of front desk procedures and guest service best practices is advantageous
Experience with beauty or wellness services such as body waxing, hair styling, tanning, or nail care is a plus
Solid communication skills with the ability to engage professionally with clients and team members
Ability to handle multiple tasks efficiently in a fast-paced environment
Familiarity with sanitation standards and maintaining a clean work area is desirable
Benefit
Prospect to make up to 20% commission on top of wage
Discounts on services, products and tanning
Free education
This role requires a personable individual who thrives on providing excellent guest experiences while supporting the operational needs of the business. The position is integral to creating a welcoming atmosphere that encourages client satisfaction and repeat business. Job Types: Full-time, Permanent