Become a crucial part of Roots, leading the retail team at Brookfield Place in Toronto, Ontario.

The Team

Lead role emphasizes superior customer service and team motivation. As a Team Lead at Roots, you will support operational functions while motivating sales associates to reach their goals. This role requires strong leadership skills and experience in POS management. Engage in a culture that values collaboration and integrity as you contribute to store success while promoting exceptional customer experiences. Key Responsibilities:

- Lead the retail sales team and motivate associates
- Oversee daily banking and POS management tasks
- Assist in resolving customer service issues
- Conduct onboarding and training for new associates
- Communicate performance feedback to management Requirements:
- 1+ years experience in retail apparel or luxury retail
- Proven leadership skills among peers
- Solid problem-solving and organization abilities
- Passion for delivering exceptional customer experiences
- Availability for varied shifts, including weekends Drive brand loyalty and operational efficiency as the Team Lead at Roots in Toronto.

📌 Retail Team Lead at Roots (Toronto)
🏢 Roots
📍 Toronto