Join Roots as a Team Lead and inspire your team while delivering outstanding customer service in a vibrant retail setting. This role offers the chance to develop leadership skills while promoting a culture of inclusivity and teamwork. Roots is seeking a Team Lead to connect with both the leadership team and sales associates.

You will help drive sales goals while maintaining an excellent in-store setting. Your dedication to customer service and ability to motivate your team will significantly impact store operations and brand loyalty. Key Responsibilities:
Coach associates on customer service fundamentals
Perform opening and closing store procedures
Collaborate with management on action plans
Communicate team performance feedback effectively
Resolve customer service challenges promptly Requirements:
Minimum 1 year of retail experience, luxury experience is a plus
Proven track record of leading sales teams
Expertise in POS systems and banking processes
Solid organizational skills
Availability for wide-ranging shifts including weekends Bring your passion for retail and commitment to customer satisfaction to the role of Team Lead at Roots.

📌 Roots Team Lead Opportunity Halifax Regional Municipality
🏢 Roots
📍 Halifax Regional Municipality