FIKA Herbal Goods Inc. is seeking a Retail Experience Lead in the Waterloo region to oversee daily operations, open/close duties, and supervise staff across shifts.
You will ensure store presentation aligns with company standards and act as a resource for team education and policy enforcement. The role emphasizes robust customer service, training, and process compliance, with responsibilities spanning alarms, cash handling, and staff development to drive sales performance and exceptional shopper
📌 Retail Experience Lead — Elevate Service & Store Ops Kitchener (Canada)
🏢 FIKA Herbal Goods
📍 Canada
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