Drive operational excellence as the Store Operations Director at Eataly Sherway Gardens. This full time role focuses on enhancing guest experiences and overseeing daily retail and restaurant operations. As the Director, you will lead strategy development and execution for all store operations, collaborating closely with senior leadership.

Your role will include supervising a diverse team, managing budgets, and ensuring operational standards are met. Your expertise in retail combined with a passion for Italian food will guide your contributions to Eataly's mission. Key Responsibilities:
Manage daily operations aligned with Eataly’s standards
Collaborate on strategic objectives with senior leaders
Oversee cost management and inventory control
Monitor key performance indicators for success
Analyze guest feedback and sales data for decision-making Requirements:
Bachelor’s degree in relevant discipline
Over 8 years of relevant management experience
Preferred knowledge of Italian food and wine
Proficiency in Excel, PowerPoint, and other tools
Solid motivational and communication skills Lead Eataly to greater success by inspiring your team and enhancing customer satisfaction with your operational expertise.

📌 Retail Store Operations Manager Toronto
🏢 Eataly North America
📍 Toronto