Enhance patient support initiatives at Shoppers Drug Mart in Mississauga, Ontario, as a Patient Care Specialist. Your role focuses on delivering exceptional program services with compassion and expertise.

As a vital link for patients enrolled in support programs, you will ensure they experience a seamless journey through healthcare. This role emphasizes understanding reimbursement avenues and acting as a patient advocate. You will work closely with a dynamic team to improve patient engagement and outcomes.

Key Responsibilities: • Manage patient contacts and initial program introductions • Explain program details, including reimbursement and support • Maintain expert knowledge of funding and medication protocols • Ensure access to therapies and conduct follow-ups • Report any adverse events following required procedures

Requirements: • 2-3 years of relevant experience in healthcare • Proficient in public and private reimbursement plans • Excellent interpersonal skills in both languages • Demonstrated experience in a call center workplace • Flexible to work during business hours as required

Join Shoppers Drug Mart to make a meaningful difference in patient care and support. #J-18808-Ljbffr

📌 Specialist in Patient Care Programs (Winnipeg)
🏢 Socket.dev
📍 Winnipeg