Become a crucial part of Roots, leading the retail team at Brookfield Place in Toronto, Ontario. The Team Lead role emphasizes superior customer service and team motivation.
As a Team Lead at Roots, you will support operational functions while motivating sales associates to reach their goals. This role requires strong leadership skills and experience in POS management. Engage in a culture that values collaboration and integrity as you contribute to store success while promoting exceptional customer experiences.
Key Responsibilities:
• Lead the retail sales team and motivate associates
• Oversee daily banking and POS management tasks
• Assist in resolving customer service issues
• Conduct onboarding and training for new associates
• Communicate performance feedback to management
Requirements:
• 1+ years experience in retail apparel or luxury retail
• Proven leadership skills among peers
• Robust problem-solving and organization abilities
• Passion for delivering exceptional customer experiences
• Availability for varied shifts, including weekends
Drive brand loyalty and operational efficiency as the Team Lead at Roots in Toronto.
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📌 Retail Team Lead at Roots (Toronto)
🏢 Roots
📍 Toronto