Become a SaaS Renewals Manager at Pigment, a leader in AI-powered business planning solutions. Focus on enhancing customer satisfaction through effective renewal management.

This Renewals

Manager position involves managing the end-to-end renewal process for a portfolio of valued customers. You will leverage your insights into client health and engagement to reduce churn risks and optimize renewal strategies. By closely collaborating with Sales and Customer Success, you will ensure a seamless renewal experience that strengthens customer relationships. Key Responsibilities:
Handle full renewal process, forecasting, and contract execution
Assess customer health and develop mitigation plans
Partner with teams to prepare and negotiate contracts




Ensure data integrity in CRM for accurate forecasting
Strengthen multiyear commitments and customer expansions Requirements:
3+ years in account management or SaaS renewals
Proven negotiation skills at various organizational levels
Ability to analyze customer health signals effectively
Experience managing numerous accounts simultaneously
Solid proficiency in CRM applications like Salesforce Enhance Pigment’s customer relationships by expertly managing renewals and ensuring continuous value delivery.

📌 Saas Renewals Manager At Pigment Toronto
🏢 Pigment
📍 Toronto