Lead the Customer Service/Bookings team at the University of Alberta's South Campus. This in-person Supervisor role prioritizes client service excellence and team leadership.
As a Supervisor for Client Services, you'll provide leadership to a agile team in Campus & Community Recreation at the University of Alberta. You'll guide three direct reports—one Customer Service Coordinator and two Booking Facilitators, along with overseeing indirect staff. Your team-oriented efforts within the CCR Leadership Group will focus on enhancing service delivery while aligning daily activities with broader organizational goals.
Key Responsibilities:
• Lead a team of customer service and booking staff
• Oversee day-to-day client services operations




• Ensure seamless customer interactions for recreation programs
• Foster collaboration within the CCR Leadership Group
• Provide exemplary client-focused service
Requirements:
• Previous leadership experience in client services
• Solid communication skills for team collaboration
• Ability to manage multiple direct and indirect reports
• Commitment to enhancing service delivery
• In-person availability at South Campus
Help shape the future of client services at the University of Alberta with your leadership and dedication.
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📌 Client Services Supervisor At University Of Alberta Edmonton
🏢 The University of Alberta
📍 Edmonton