Become Hootsuite's Revenue Enablement Manager, leading initiatives to strengthen customer success post-sale teams. This role is pivotal in enhancing operational efficiency and driving long-term customer value. Candidates must have over 8 years in customer success enablement or similar roles within SaaS.

A comprehensive understanding of CS metrics and negotiation frameworks is required. Collaborate with various teams to build effective systems, offerings, and training that support CSM success and improve key performance outcomes. Key Responsibilities:
Maintain and develop strategic customer success documentation
Build a coaching model using AI insights
Ensure CSMs have the tools to showcase business impact
Foster cross-functional teamwork to streamline processes
Track and report on enablement success metrics Requirements:
8+ years in customer success enablement or management
Proficient in Salesforce and Gainsight
Experience with AI-driven customer success methodologies
Exceptional ability to train and facilitate workshops
Team-oriented approach to solution-seeking Lead revenue enablement efforts that substantially enhance customer satisfaction and retention at Hootsuite.

📌 Revenue Enablement Manager For Customer Success Vancouver
🏢 Gofractional
📍 Vancouver