Drive luxury and service excellence as the Service Lead for Client Experiences at Rennaï. Your focus will be on leading teams to enhance the overall client experience and operational efficiency. This critical role revolves around coaching, managing service quality, and driving performance metrics to boost client satisfaction.

You will leverage your leadership skills and beauty knowledge to foster an workplace of empowerment and confidence for both clients and team members. Key Responsibilities:
Monitor and enhance client satisfaction metrics
Provide ongoing coaching for ideal service delivery
Execute daily operational responsibilities as MOD
Collaborate on service offerings across beauty brands
Support team training and development efforts Requirements:
4+ years in retail, preferably in beauty or luxury
Proven experience in team coaching and leadership
Solid service orientation and client engagement skills
Knowledge of CRM and clienteling processes
Excellent problem-solving and communication skills Be a part of a transformative beauty journey, enhancing client relationships through your leadership at Rennaï.

📌 Rennaï Service Lead For Client Experiences Montreal
🏢 Rennaï
📍 Montreal