Be a key contributor at TMX Group as a Salesforce Business Analyst based in Montreal, QC. This hybrid role focuses on delivering creative solutions through Salesforce platforms. In collaboration with cross-functional teams, you will analyze business needs and design impactful Salesforce solutions for internal users. Candidates must have three years of experience and Salesforce certifications, especially in Service Cloud and Experience Cloud, to thrive in this position. Key Responsibilities:

- Analyze and design Salesforce solutions to meet business objectives
- Deliver top-notch support to internal stakeholders
- Maintain overall system stability on the Salesforce platform
- Document and resolve technical issues as they arise Requirements:
- 3+ years of experience as a Business Analyst
- Salesforce certifications in relevant cloud services
- Deep knowledge of Salesforce configurations
- Understanding of Agile and Scrum practices
- Fluent in written and spoken French and English Bring your problem-solving skills to TMX Group and drive digital innovation forward.

📌 Salesforce Business Analyst Hybrid Position (Montreal)
🏢 Socket.dev
📍 Montreal