Utilize your troubleshooting expertise as a Remote Technical Support Specialist at Jefferson Theododore Lawn Care. Deliver top-notch assistance to users in a fully remote setting. This full time position is perfect for individuals passionate about technology. You will provide technical support, resolving issues related to hardware and software, while maintaining excellent communication. You'll manage support tickets to ensure timely resolutions. Key Responsibilities:
Deliver remote technical assistance through multiple channels
Troubleshoot hardware, software, and network-related issues
Log and track all support tickets accurately
Provide user support for operating systems and applications
Document recurring issues and solutions for the knowledge base Requirements:
Minimum 1 year in help desk or technical support
Strong understanding of Windows/macOS systems
Experience with ticketing systems
Basic networking knowledge (TCP/IP, DNS)
Exceptional communication and problem-solving skills Support users effectively while thriving in a qualified workplace at Jefferson Theododore Lawn Care.

📌 Remote Technical Support At Jefferson Lawn Care Montreal (Canada)
🏢 Jefferson Theododore Lawn Care
📍 Canada