Build a rewarding career with iA as a Customer Service Representative in the Group Savings and Retirement sector. This role offers work from home flexibility while emphasizing high-quality client engagement. You will play a pivotal role in providing personalized assistance to clients, ensuring their confidence in financial planning.

Responsibilities include understanding client needs, responding empathetically to inquiries, and analyzing complex situations to deliver the best solutions. Collaboration with your team will be essential in upholding customer service excellence in all interactions. Key Responsibilities:
Provide skilled service via phone and email interactions
Address client needs with tailored solutions
Educate clients on financial product offerings
Resolve complex inquiries efficiently
Share best practices with team members Requirements:
At least two years of customer service experience
Proficient in English and French, spoken and written
Solid problem-solving skills and analytical mindset
Comfortable with computer applications and software
Ability to handle workplace stress effectively Shape client futures and foster your skills as a Customer Service Representative at iA.

📌 Remote Customer Service Role At Ia Quebec City
🏢 iA Financial Group
📍 Quebec City