$25-$30 per hourOttawa, ONContractContract Duration: 12 MonthsJob DescriptionProvide direct support to projects and platform operations, deploying, maintaining, and upgrading our Windows server workplace, both on-premise and cloudProvide ongoing level 2 technical support, maintenance, and improvement to Bank environmentsProvide direct support through a ticketing system (ServiceNOW) to application owners, developers, and related internal and external teamsCreate thorough and detailed documentation (SOPs) of all changes, upgrades, procedures, user/vendor interactions, and root cause analysisRecommend ways to improve performance, quality, and efficiencyOther related activities and deliverables, as requiredRequired Skills:University degree or college diploma in computer science, information technology or a related fieldA minimum of three (3) years of recent relevant work experience with supporting critical applications in a hybrid environmentA minimum of two (2) years of recent demonstrated experience in Windows Server systems, with solid abilities in administering Microsoft Group Policies and Microsoft SCCMA minimum of two (2) years of recent demonstrated experience in performance and capacity monitoring for critical serversA minimum of two (2) years of recent demonstrated ability to develop and support Infrastructure as Code (IAC) with tools such as Ansible, Terraform, Azure,



etc.Demonstrated experience with the maintenance and upgrading of Windows 2016 - Windows 2022 Server EnvironmentsDemonstrated advanced understanding of Windows server supportDemonstrated knowledge of a scripting language, such as Ansible playbooks, PowerShell or PythonDemonstrated ability to create automation scripts, deploy orchestration and automation processes and productsDemonstrated ability to make technical decisions needed to support a multi-tiered large-scale highly isolated production environmentDemonstrated experience applying a product and service-oriented mindset, including end-to-end ownership and accountability for resolutionDemonstrated ability to rank tasks per priority, meet deadlines and perform multiple tasks concurrentlyDesired:Demonstrated experience working with Change Management policiesDemonstrated experience in creating documentation, Visio Diagrams, support documents, Knowledge Transfer sessionsAbout US Tech Solutions:US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.Ustechsolutions.Com.US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.#J-18808-Ljbffr

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