- Develop, maintain, and manage robust relationships with merchant partners, with at least one in-person meeting per month per merchant.
- Generate and close new business opportunities in the home improvement sector.
- Reactivate existing underperforming accounts assigned within the territory.
- Leverage in-depth product knowledge and sales guidance to drive merchant activity.
- Regularly update and support partners on Financeit's program and processes.
- Teach businesses how to use the suite of tools to position financing options and present monthly payment plans.
- Organize and lead regular training and coaching sessions for merchants.
- Ensure compliance with approval requirements and risk management protocols.
- Provide follow-up through daily and weekly sales activity reports.
- Produce reports, analyze data, identify trends, and make recommendations.
- Escalate process and system gaps to the appropriate management levels.
- Achieve individual and team targets on a monthly basis.
- Spend at least 30% of working time in the field and complete required travel.
Requirements
- College diploma (DEC), bachelor's degree, or equivalent practical experience.
- 5+ years of practical experience in direct sales and customer relationship management.
- 2+ years of experience in consumer lending, SaaS, or home improvement.
- Fluency in both French and English.
- Demonstrated expertise in successfully managing B2B sales and service relationships is an asset.
- Experience using CRM tools, ideally Salesforce.
- Excellent interpersonal and organizational skills.
- Ability to manage multiple priorities simultaneously and meet tight deadlines.
- Must reside in Quebec, Canada.
- Successful completion of background, credit, and other required checks.
Core Competencies
Demonstrates strong relationship management and sales skills in the home improvement sector, with a focus on B2B sales and customer relationship management. Proficient in training and coaching merchants on financing options while ensuring compliance with risk management protocols.
Highest-signal resume keywords
- B2B Sales Management
- Consumer Lending Experience
- CRM Tools Proficiency
- Fluency in French and English
- Training and Coaching Skills
ATS Optimization Keywords
Hard Skills
- Direct Sales
- Customer Relationship Management
- Data Analysis
- Risk Management
- Sales Reporting
Soft Skills
- Interpersonal Skills
- Organizational Skills
- Time Management