Shape the future of AMA's Centre Operations in Alberta as the Director. Lead efforts in operational excellence and create remarkable member journeys across various locations.As a key leader, your focus will be on delivering consistency and improving the member experience across AMA's retail locations, including Insurance and Registries. Your responsibilities will include establishing SOPs, enhancing compliance, and spearheading omnichannel innovation initiatives. Reporting to the Vice President of Operations,



your work will fulfill AMA's vision of community service and operational integrity.Key Responsibilities:Develop and maintain operating policies and proceduresEnsure compliance in operational practices and cash managementManage evaluations of centre performance and brand standardsCollaborate on facility maintenance and security mattersOversee vendor management and product portfolio governanceRequirements:Minimum of 10 years in multi-location retail operationsRelevant experience in regulated sectors desirableStrong capabilities in audit compliance and internal controlsExpertise in vendor management and inventory strategiesExceptional ability to build stakeholder relationshipsLead with integrity and foster a positive retail workplace at AMA, enhancing member satisfaction throughout.#J-18808-Ljbffr

📌 Alberta Centre Operations Director Role (Edmonton)
🏢 Alberta Motor Association
📍 Edmonton