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This position uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments.
Job Type: Full-Time / Permanent / Remote
Workdays: Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)
Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)
Work Location: Based in Canada
Hourly Wage: $23.04 per hour
Key Responsibilities and Duties
- Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources.
- Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products.
- Manages and organizes product databases and classification information in Excel and Access.
- Enters product classifications and substantiation into proprietary operating system.
- Communicates proactively with customers including educating customers on regulatory procedures.
Requirements
- Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)
- Advanced computer skills: Microsoft Office (Excel)
- Minimum 5 years of experience in customs operations - Required