Shape exceptional digital experiences with Capital One Canada as a Senior Content Designer. Your focus will be on crafting effective content for payments features across web and mobile platforms. As a valuable member of the Experience Design (XD) Team, you will leverage your skills to enhance customer journeys through human-centered content design.

This role involves collaborating closely with cross-functional teams, including Product, Design, and Legal, ensuring that your content strategies resonate with Capital One’s mission to innovate banking. With 4-5 years of UX writing experience, you will play a crucial role in creating insightful, approachable copy that helps customers succeed. Key Responsibilities:

- Write end-to-end content for payments features




- Collaborate with multiple teams for cohesive experience
- Contribute to information architecture and navigation
- Use data insights to inform content strategies
- Uphold WCAG 2.1 AA standards for accessibility Requirements:
- 4-5 years of UX writing or content design experience
- Robust portfolio showcasing relevant case studies
- Experience with data analytics and storytelling
- Highly organized and self-directed
- Background in financial services is a plus Bring your content design expertise to Capital One Canada and help redefine banking experiences for millions.

📌 Senior Content Designer at Capital One Canada (Toronto)
🏢 Capital One
📍 Toronto