At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position
As a Warranty Billing Clerk , you will play a key role in ensuring accurate and efficient processing of warranty-related paperwork, including inputting, verifying, troubleshooting, and correcting claims. Reporting to the Inventory Control Manager, you will help maintain our commitment to exceptional customer service by ensuring seamless warranty transactions.
What we offer
We offer excellent training, competitive perks, and the support you need to succeed, including mentorship and ongoing growth opportunities.
Health & dental benefits
Personal care days
Statutory holidays off
Employee & family assistance program
incentives and rewards
Employee discounts
What you'll be doing
Create invoices, submit warranty claims to vendors, and follow up on payments
Investigate and escalated short-paid billings
Add and update part numbers as needed
Process intercompany transfers and resolve inventory-related part issues
Collaborate with parts and service teams to address work order and parts discrepancies
What you need to be successful
Administrative or clerical experience
Quick learner with intermediate computer skills
Proactive problem-solving approach
Solid attention to detail and accuracy in data entry
Highly organized with the ability to prioritize competing demands
Availability
This is a full time position and will require you to be available:
Monday to Friday 7:00am to 4:00pm
We value diverse perspectives and are committed to creating an inclusive workplace.
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