Step up as the Concessions Operations Manager at the Wilder Institute’s Calgary Zoo, where your leadership can enhance visitor experiences through dedicated food and beverage operations. Expect a vibrant setting that prioritizes service and safety.
This full time role requires you to oversee all aspects of concession management year-round. You'll be responsible for staff training, ensuring compliance with health standards, and optimizing sales. Your efforts will play a key role in maintaining the zoo's high service quality and supporting its mission.
Key Responsibilities:
• Manage daily concessions operations and staff performance • Ensure adherence to health and safety standards • Implement effective inventory and merchandising strategies • Lead and develop comprehensive training programs • Supervise opening and closing procedures of venues
Requirements: • At least 5 years in food and beverage services • Minimum 3 years in a supervisory capacity • Preferred diploma in business management or hospitality • Solid communication, judgment, and leadership skills • Comfortable in a high-volume service context
Drive successful concessions management at Calgary Zoo while enriching visitor experiences through quality service. #J-18808-Ljbffr