Become a Program Manager with Mérieux NutriSciences in Mississauga, ON, focusing on food safety and quality assurance services. Drive client success through effective program management.
Your role will encompass organizing client program activities while ensuring compliance with established metrics. By harnessing your expertise in LIMS and CRM systems, you will oversee timelines and expectations to facilitate optimal customer experiences. Building relationships while providing exceptional service is crucial to your success. Key Responsibilities:
Manage scheduling and execution of client program activities
Analyze program metrics and collaborate for solutions
Maintain comprehensive knowledge of client specifications
Ensure effective onboarding and account setup processes
Communicate client requirements internally for project success Requirements:
BS degree in related area, with 2 years experience
Ten or more years in customer service within the food industry
Advanced skills in LIMS and CRM software
Excellent communication and relationship-building skills
Skills in multitasking and detail orientation Contribute to public health excellence and client satisfaction at Mérieux NutriSciences.