Join Everforth Apex as an Application Support Incident Manager from Barrie or Scarborough, Ontario. Drive incident management processes for over 1800 banking applications.In this 6-month contract role, you'll be responsible for coordinating responses to high-severity incidents impacting business operations. Your skills will be crucial in orchestrating complex incident resolution efforts and maintaining alignment across global teams. A proactive and assertive approach will be key in your leadership.Key Responsibilities:
Manage triage efforts for business-impacting incidents
Ensure effective communication throughout incident resolution
Conduct forensics and categorize incidents swiftly
Facilitate prompt action completion among teams
Drive to resolution while minimizing business impactRequirements:
Proven experience in Major Incident Management
Solid leadership and decision-making skills
ITIL Certification necessary
Ability to remain calm under pressure
Excellent verbal and written communication skillsExcel in incident management and elevate the standard of service delivery for Everforth Apex.#J-18808-Ljbffr

📌 Application Support Incident Manager Role Toronto (Canada)
🏢 Apex Systems
📍 Canada