Contribute to patient care excellence with Prenuvo as a Patient Experience Representative located in Toronto. Your focus will be on ensuring a positive, informed experience for all patients. This full-time role is vital for enhancing patient satisfaction at Prenuvo.

You will be answering inquiries, assisting in account setups, and managing communications to resolve issues. Your interpersonal skills and ability to adapt in a startup setting will help elevate our patient-centric approach. Key Responsibilities:
Provide knowledgeable customer service across various channels
Resolve inquiries from patients and healthcare professionals
Educate on services and assist with account management
Maintain records and follow up on patient satisfaction
Schedule patient appointments and assist with medical forms Requirements:
Experience in customer support is advantageous
Robust verbal and written communication skills
Ability to manage multiple tasks effectively
Commitment to upholding patient confidentiality
Flexibility to work diverse hours, including weekends Drive meaningful patient interactions that positively impact lives at Prenuvo in Toronto.

📌 Patient Engagement Specialist Toronto (Canada)
🏢 Prenuvo
📍 Canada