Lead a agile Operations Support team at CAE, creating industry-leading simulators in Montreal. This role requires oversight of engineering processes and exceptional client interaction to ensure operational excellence. As the Operations Support Manager, you will mentor a specialized team of Operations Project Managers and Engineers.

Your focus will be on resource management, process improvements, and client follow-ups to enhance service efficiency. This role demands a hands-on approach to problem-solving and a commitment to quality, integrity, and excellence in operations. Key Responsibilities:
Mentor and supervise the operations support team
Manage escalations and technical guidance issues
Oversee departmental operations and compliance
Define and implement operational vision and strategy
Identify and lead efficiency improvement initiatives

Requirements:
Bachelor’s degree in engineering or equivalent
Minimum 5 years of relevant experience
Solid skills in Microsoft Office and Power BI
Bilingual in French and English
Proven leadership and communication skills

Utilize your leadership skills and engineering expertise to drive operational success at CAE.

📌 Operations Support Manager At Cae Montreal (Canada)
🏢 CAE
📍 Canada