Join Manulife as the Director of Operational Risk and Resilience, focusing on enhancing operational effectiveness and compliance in a hybrid work workplace. Lead initiatives that shape the Bank’s risk management strategy. This pivotal role is part of the Strategy, Governance and Controls team, where you will utilize your extensive operational risk management experience.

Implement and monitor the operational risk and resilience programs while collaborating closely with various stakeholders across the organization to build robust frameworks. Key Responsibilities:
Lead a team focused on risk management development
Manage effective operational resilience programs
Oversee the Bank's Third Party Risk Governance strategy




Ensure monitoring and testing of regulatory controls
Establish the Anti-Fraud oversight program Requirements:
Expertise in operational risk and resilience in financial services
History of leading cross-functional teams
Solid communication and presentation skills
Proficient in risk management principles and compliance
Knowledge of AML and internal risk management collaboration Drive the development of Manulife’s operational resilience initiatives while fostering a culture of compliance and effectiveness.

📌 Operation Management Officer Toronto (Canada)
🏢 Manulife
📍 Canada