Become a Baggage Management Expert at Flair Airlines in Toronto, ON, where you'll oversee essential baggage recovery and case management functions. This role offers a chance to enhance customer experience through meticulous service delivery.
Flair Airlines is expanding its Central Baggage Operations team and looking for a motivated Baggage Specialist. You will handle baggage tracing, coordinate recovery efforts, and work closely with airport teams to solve customer inquiries efficiently. Your analytical skills will play a pivotal role in identifying operational trends and improving services.
Key Responsibilities:
• Administer daily baggage operations and case management • Investigate and coordinate resolutions for baggage incidents • Analyze operational data to enhance service levels • Process claims per company and regulatory standards • Provide updates and support for escalated inquiries
Requirements: • 3 years in airline or baggage services experience • Background in customer service is advantageous • Strong analytical, organizational, and communication skills • Familiarity with baggage management systems preferred • Ability to work flexible schedule, including weekends
Join Flair Airlines to advance your career in baggage operations in Toronto. #J-18808-Ljbffr