Lead patient care excellence with GreenShield as a OnePoint Supervisor overseeing vital Patient Support Programs. Manage staff training and ensure timely enrollment for optimal patient therapy delivery. GreenShield seeks a Supervisor for their OnePoint team, serving as the central contact point for physicians, patients, and insurers.

In this role, you'll provide ongoing training and coaching for a high-performing staff while maintaining operational standards. Your leadership will be crucial in enhancing service delivery and managing daily team activities. Key Responsibilities:
Support hiring and development of PSP staff
Oversee daily operations and staff scheduling
Implement protocols to meet service standards
Liaise with stakeholders for accurate updates
Address escalations and manage service quality Requirements:
At least 3 years in healthcare, with 2 years in PSP
Knowledge of reimbursement and financial support systems
Experience in specialty pharmacy processes
Solid communication and analytical skills
Proven ability in conflict management and problem-solving Foster a resilient team and ensure service excellence in patient care at GreenShield.

📌 Onepoint Supervisor For Patient Support Programs Mississauga (Canada)
🏢 GreenShield
📍 Canada