Service Location: Saskatoon, Saskatchewan (SK); Local candidate preferably in Saskatoon, but the resource can work from Calgary too. Will work onsite.
Required Skills & Experience
5+ years of experience in a Primavera Techno-Functional role within IT services.
Strong understanding of Primavera functionalities and modules.
Experience integrating Primavera with ERP systems.
Good understanding of Primavera architecture.
Working knowledge of WebLogic and Primavera Application Server administration.
Proven experience in user provisioning and access control.
Robust understanding of Primavera database structures.
Experience collaborating with cross-functional teams, including Infrastructure, Security, Network, and DBA teams.
Experience handling complex reporting structures and preparing monthly reports.
Preferred Qualification
sExperience with Deswik or similar COTS applications in a support setting
.Working knowledge of Linux settings
.
Key Responsibiliti
esWork under the guidance of the Delivery Manager to support Primavera, Deswik, and other COTS application
s.Perform Incident Resolution, Service Request fulfillment, Enhancements, and Change Implementation activitie
s.Provide 24x7 support for Priority 1 (P1) incident
s.Identify and implement continuous improvement initiatives (12 per quarter
).Automate manual and repetitive task
s.Develop and enhance proactive monitoring mechanism
s.Maintain and update the knowledge base repositor
y.Enable backup support resources to ensure service continuit
y.Participate in project meetings and prepare status reports as require
d.Support Sprint Planning and JIRA tracking activitie
s.Manage conflicting priorities across multiple application
s.Collaborate with offshore teams, onshore teams, and client stakeholder
s.Perform license tracking and support application upgrade
s.Ensure quality and timeliness of deliverable
s.Support monthly patching and maintenance activitie