Become a crucial part of Xylem as an Operational Support Specialist, where your role will involve managing branch operations and enhancing customer service in a Fortune 500 water technology firm. In this position, the Operational Support Specialist will oversee a variety of administrative tasks related to shop and sales operations at Xylem. You will ensure timely resolution of customer issues, manage documentation, and support the logistics of service delivery.

This role is significant in promoting a culture of innovation and collaboration. Key Responsibilities:
Answer phone calls and assist customer inquiries
Manage scheduling for technicians and deliveries
Generate rental quotes and process orders
Document workflows and processes effectively
Support the collection of operational metrics Requirements:
High school education with 2 years of applicable experience
Skill in Microsoft Office and relevant ERP systems
Robust written and verbal communication skills
Ability to function independently and in a team
Basic business and operational understanding Collaborate with Xylem's team and contribute to water sustainability efforts.

📌 Operational Support Specialist At Xylem Coquitlam (Canada)
🏢 Xylem
📍 Canada