Embrace the chance to excel as a Customer Care Representative at Metergy Solutions in Markham, where your skills in resolving complex billing issues will shine. Support customer needs while contributing to process optimization in a hybrid work workplace.

Metergy

Solutions, a leader in energy technology, is seeking experienced specialists to tackle challenging customer inquiries with expertise and empathy. This role ensures compliance and accuracy in billing processes and allows for the chance to develop subject matter expertise while collaborating with a high-performing team committed to quality. Key Responsibilities:
Resolve billing disputes and manage customer escalations
Validate move in/out field activities using Oracle CCB
Document interactions to ensure quality standards
Respond to calls and emails in a professional manner
Participate in ongoing training to enhance skills Requirements:
Minimum 2 years of relevant call center experience
High school diploma required
Strong interpersonal skills for team collaboration
Ability to navigate multiple systems simultaneously
Proficient with Microsoft Word and Excel Bring your customer service passion and problem-solving skills to Metergy Solutions!

📌 On Site Customer Care Representative Role Toronto
🏢 Metergy Solutions
📍 Toronto