Enhance customer experience as a Junior Service Advisor at VinFast Canada in Oakville, Ontario. This role centers on customer service excellence and productive communication throughout vehicle service processes. You will be responsible for liaising with customers, coordinating service appointments, and ensuring all client interactions uphold VinFast's reputation for quality.
Your expertise will also support parts management and improve service productivity, promoting a seamless workflow within the service center. Key Responsibilities:
Respond to customer inquiries promptly and courteously
Organize service appointments and complete vehicle inspections
Log service-related data into the Dealer Management System
Communicate timely updates regarding service status
Collaborate with the service team for operational efficiency Requirements:
Minimum 2 years as a Service Advisor, EV experience preferred
High School Diploma or GED equivalent
Proficiency in relevant computer systems and software
Excellent organizational and multi-tasking skills
Physical ability to fulfill lifting and standing requirements Bring your enthusiasm for customer service and join the creative team at VinFast Canada.
📌 Oakville Junior Service Advisor At Vinfast
🏢 VinFast
📍 Oakville
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