Senior Manager, Customer Segments & GrowthOn behalf of our Banking client, Procom is searching for a Senior Manager, Customer Segments & Growth for a two-year role. This position is a hybrid position with 2 days onsite at our client's Toronto office.Senior Manager, Customer Segments & Growth - Job Description:The Senior Manager, Customer Segments & Growth will lead the strategy and execution of partnerships, sponsorships, and operational initiatives to accelerate growth within the priority segment. The role focuses on developing strategic partnerships to enhance BMO's value proposition, drive customer acquisition, and improve operational efficiency and customer experience.Senior Manager, Customer Segments & Growth - Responsibilities:Develop and execute partnership and sponsorship strategies for the priority segmentIdentify, negotiate, and manage strategic partnerships with external organizationsBuild business cases, recommendations, and executive presentations to influence stakeholdersLead operational excellence initiatives to enhance customer experience and business processesDrive cross-functional execution with Product, Marketing, Frontline,



and other key partnersIdentify emerging market trends and growth opportunities for strategic decision-makingEstablish and monitor KPIs for partnership effectiveness and operational performanceLead and develop a high-performing team fostering accountability, collaboration, and innovationSenior Manager, Customer Segments & Growth - Mandatory Skills:7-10 years of experience in financial services, banking, strategy, partnerships, or operationsProven experience in developing and managing strategic partnerships and sponsorshipsStrong negotiation, stakeholder management, and influencing skillsExperience leading complex cross-functional initiativesStrong analytical, strategic thinking, and problem-solving capabilitiesExperience developing business cases and executive presentationsSenior Manager, Customer Segments & Growth - Nice-to-Have Skills:MBA or Master's degreeElevated level of partner negotiationExperience in business developmentKnowledge of customer segment growth strategiesSenior Manager, Customer Segments & Growth - Assignment Length:This is a two-year contract position with the possibility of extension and conversion to full time employment.Senior Manager, Customer Segments & Growth - Start Date:ASAPSenior Manager, Customer Segments & Growth - Assignment Location:Toronto, Ontario, Canada. This is a hybrid role requiring in-office presence on Tuesday, Thursday, and Friday. #J-18808-Ljbffr

📌 Senior Manager, Customer Segments & Growth (Toronto)
🏢 Procom
📍 Toronto