Enhance customer experiences at Mitten Building Products in Ottawa, ON, as a Bilingual Customer Service Representative. This in office position requires your expertise in both English and French to support our valued customers. In this vital role, you will be responsible for taking and processing orders while addressing customer inquiries across multiple channels.

Your attention to detail and robust interpersonal skills will ensure that every customer interaction is handled with professionalism and care. Collaboration with the warehouse and sales teams will be key to success. Key Responsibilities:
Process customer orders from start to finish
Collaborate with the warehouse on deliveries
Handle customer transactions and communications
Assist in resolving issues with products and shipping
Support the sales team with product knowledge Requirements:
Educational background: High school diploma or GED
Proficient in MS Office, especially Word and Excel
Customer service or sales experience desired
Fluent in English and French, both verbal and written
Robust organizational and time management skills Bring your bilingual proficiency and dedication to customer service at Mitten Building Products to make a difference.

📌 On Site Bilingual Customer Service Expert Ottawa (Canada)
🏢 Cornerstone Building Brands
📍 Canada