We are seeking a dedicated Optical Dispenser to join our healthcare team. The ideal candidate will be responsible for assisting patients in selecting and fitting eyewear, providing exceptional customer service, and ensuring accurate dispensing of optical products. This role offers an excellent opportunity for individuals interested in the optical and healthcare industry to grow their skills in a professional environment.
Prior experience in retail sales or optical settings is preferred, along with familiarity with medical terminology and laboratory procedures.
Duties
Assist patients in selecting appropriate eyewear based on prescriptions and personal preferences
Take precise measurements for lens fitting and frame adjustments
Explain lens options, features, and benefits to customers to support informed purchasing decisions
Verify prescriptions and ensure accuracy of optical orders using Epic or similar electronic health record systems
Conduct basic eye exams or vision tests as needed, following established protocols
Maintain an organized display of eyewear and accessories in the retail space
Manage inventory levels and place orders for supplies as necessary
Provide excellent customer service by addressing questions, concerns, and ensuring patient satisfaction
Collaborate with optometrists or ophthalmologists to ensure proper dispensing procedures are followed
Experience
Prior experience in optical dispensing, laboratory work, or retail sales is highly desirable
Knowledge of medical terminology related to eye health is a plus
Experience working with Epic or other electronic health record systems is beneficial
Background in optical experience or retail management can enhance performance in this role
Strong communication skills and a customer-focused approach are essential for success in this position
This role provides an engaging workplace for those passionate about eye care and customer service, offering prospects for career development within the optical industry. Job Type: Full-time
Pay: From $20.00 per hour
Work Location: In person
📌 Optical Dispenser Toronto
🏢 Dr. D'Orio Eyecare
📍 Toronto
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