Become the Operational Excellence Manager, focusing on onsite program management with a solid emphasis on client relations and performance. This role centers on delivering operational efficiency and team success.

The Operational Excellence

Manager actively engages with client site management teams to uphold superior service and operational standards. You will utilize your strategic thinking and at least five years of relevant experience to guide teams, monitor compliance, and implement process optimizations. Your leadership will be critical in maintaining high levels of customer satisfaction. Key Responsibilities:
Develop and administer operational excellence strategies
Act as escalation point for client challenges




Deliver insightful reports on program performance
Ensure account compliance and team alignment
Train employees based on strategic needs assessments Requirements:
Business degree or significant relevant experience
Minimum 5 years in operations or sales
Staffing or call center experience preferable
Excellent communication and influencing capabilities
Availability to work on weekends if needed Achieve operational goals while enhancing client relationships through strategic management and focused execution.

📌 Operational Excellence Manager Onsite Role Pictou County
🏢 Manpower
📍 Pictou County