Become a Bilingual Customer Service Expert at Imperial Dade Canada in Montreal, QC, where excellence in service is paramount. This full time, in office position supports customers in English and French across multiple channels. As a part of the customer experience team, you will handle inquiries, process orders, and monitor satisfaction levels.

Your role involves collaborating with internal departments to troubleshoot issues and improve service quality. You will play a crucial part in fostering positive customer relationships through effective communication and problem-solving. Key Responsibilities:
Provide bilingual support to customers and resolve inquiries
Efficiently process orders and track delivery information




Work with multiple teams to manage service requests
Track customer satisfaction and handle feedback proactively
Utilize CRM systems for documentation and reporting Requirements:
Strong background in customer support services
Excellent bilingual communication skills
Able to analyze customer data for process improvement
Familiarity with CRM, ERP, and office software
Capacity to maintain accuracy in a busy workplace Bring your expertise in customer service and bilingual skills to enhance client experiences at Imperial Dade Canada.

📌 Montreal Bilingual Customer Service Expert
🏢 Imperial Dade Canada
📍 Montreal